At Fitmad, we aim to deliver your favorite styles to your doorstep as quickly and smoothly as possible. Please review our shipping policy to understand how we handle deliveries.
1. Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
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We partner with trusted courier services to ensure safe and timely delivery.
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Estimated delivery time is 3–7 business days depending on your location.
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Delivery timelines may vary during peak seasons, festivals, or unforeseen circumstances.
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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We may offer free shipping on orders above a certain amount (details will be mentioned on our website).
4. Order Tracking
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Once your order is shipped, you will receive an email or SMS with the tracking details.
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You can track your order status directly on the courier partner’s website.
5. Shipping Restrictions
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We currently ship only within India.
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Some remote or restricted areas may not be serviceable. In such cases, our team will contact you for alternative solutions.
6. Delays & Responsibility
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While we strive to deliver on time, delays may occur due to weather, courier partner issues, or external factors beyond our control.
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Fitmad is not liable for delays once the order has been handed over to the courier partner.
7. Incorrect Address
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Please ensure that the shipping address provided is accurate and complete.
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We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
8. Damaged or Lost Packages
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If your order arrives damaged, please contact us immediately with photos of the package.
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In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
9. Contact Us
If you have any questions about shipping, please reach out to us:
📧 Email: support@fitmad.in
📞 Phone: +91 90650 40574