At Fitmad, we want you to love what you wear. If for any reason you are not fully satisfied with your purchase, we’re here to help.
Returns
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You can return the products within 1–5 days from the date of delivery.
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To be eligible for a return, the item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags intact.
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Certain items such as innerwear, sale items, and customized products may not be eligible for return due to hygiene and policy reasons.
Refunds
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Once we receive your returned product, our team will inspect it and notify you of the status.
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If your return is approved, the amount will be credited to your account within 1–7 business days through the original method of payment.
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Shipping charges (if any) are non-refundable.
Exchanges
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We currently allow exchanges only for size or defective product issues, subject to availability.
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If the desired size/product is unavailable, we will process it as a return and refund instead.
How to Initiate a Return/Refund
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Contact our customer support at 📧 support@fitmad.in or 📞+91 90650 40574
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Provide your order ID, product details, and reason for return.
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Our team will guide you through the return pickup or drop-off process.
Important Notes
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Products returned without prior approval will not be accepted.
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Please ensure the product is packed securely to avoid damage during transit.
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Refund timelines may vary depending on your bank/payment provider.
At Fitmad, your satisfaction is our priority. We strive to make every shopping experience smooth and hassle-free.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@fitmad.in
📞 Phone: +91 90650 40574